Frequently Asked Questions

We're here to answer your questions. If you don't find what you're looking for, reach out!

Ordering & Pricing

Dietary & Allergens

Delivery & Setup

Custom Requests

Cancellations & Changes

Still Have Questions?

We're here to help. Send us an inquiry, give us a call, or swing by during our hours. We love talking about celebrations and desserts.

Our Promise

We believe in being transparent, reliable, and genuinely helpful. Every answer here reflects how we operate. We return calls and emails within 24 hours. We listen to what you need. We deliver amazing desserts and make sure your celebration goes smoothly.

If something here doesn't answer your question, reach out. We're happy to chat about anything related to your celebration.

Frequently Asked Questions

Ordering & Pricing

How far in advance should I order?

What is your minimum order?

Do you offer bulk discounts?

Can I see pricing before I commit?

What if I want to change my order after confirming?

What payment methods do you accept?

Dietary & Allergens

Do you offer gluten-free options?

Can you make vegan desserts?

What about dairy-free or nut-free?

How do you handle allergen information?

Delivery & Setup

Do you deliver?

What if my venue is outside your service area?

Do you provide setup and arrangement?

What time do you deliver?

Custom Requests

Can you make custom flavors?

Can you create custom designs?

Do you make tiered cakes?

Cancellations & Changes

What's your cancellation policy?

Can I reschedule my event?

What if I need to reduce my order?

Still Have Questions?

Our Promise